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Frequently Asked Questions
Our jewelry is crafted from 18k gold-plated stainless steel . This material was chosen to combine elegance with high strength and durability. We assure you that all our pieces are hypoallergenic, nickel-free, and compliant with EU standards, ensuring maximum safety and compliance.
Radiante Jewels are designed to last. To keep them sparkling, we recommend:
- Avoid contact with harsh chemicals (such as bleach or chlorine).
- Remove jewelry before applying perfume, lotions, or creams.
- Store them in a dry place when not wearing them.
By following these simple instructions, your jewels will retain their brilliance over time.
Although our jewelry is made of 18k gold-plated stainless steel and is water resistant, we strongly recommend limiting or avoiding regular exposure. Prolonged exposure to soaps, shampoos, or chlorinated pool water can, over time, reduce the brilliance of the plating.
We offer tracked shipments to Italy and Europe:
- Italy: €5.50, with estimated delivery in 2-3 working days (excluding Saturdays, Sundays and holidays).
- European Union: €12.50.
Yes. You have the right to return items within 14 days of receiving your order. The jewelry must be returned intact, unworn, and in its original packaging. Return shipping costs are the responsibility of the customer.